Fairmont Le Chateau Frontenac
Qué dicen los huéspedes
Beautiful side view of St. Lawrence, quiet and lovely. Room was large, bathroom was lovely, mattress comfortable, lighting homey.
Shauna
junio de 2022
We arrived after a particularly grueling travel day from Ottawa, replete with terrible traffic through Montreal, following an unfortunate flat tire on our rental car which took hours to fix. We felt defeated... until we checked in with one of the most pleasant, considerate and kind front desk people I've ever had the encounter to meet who placed us in a lovely two-bed room for us that overlooked the Place d'Armes, meaning we were able to hear songs from performers and the cathedral bells through the weekend. The attentive care showed to us upon check-in was needed and It was truly wonderful. Hotel grounds are immense and majestic. The room was well-appointed with coffee and tea (refilled daily), fine bedding and linens, and luxurious toiletries. The housekeeping staff was very pleasant and helpful. The concierge staff was lovely, patiently answering all of our questions and sharing umbrellas on a day that it poured outside. We only dealt with the car valet folks upon our initial drop-off and pick-up to depart - but, again, excellent and friendly customer service in both instances and quite helpful with our luggage. Some helpful notes: the hotel offers a few local walking tours (including a trip on the ferry across to Lévis) that are free for guests - I recommend looking into those options before booking other tours. You don't have to pay the $40 for the breakfast buffet if you don't want to eat that much food. We actually split an "ordered breakfast" of an omelette and it was more than enough for two lighter eaters. The Terrasse Dufferin is a lovely boardwalk right along the river which is great for a stroll - and if they give you the same free gelato/ice cream coupon at Au 1884 that we received upon check-in, be sure to redeem it. Delicious! If you're wondering if "you're worth it," OF COURSE you are. Treat yourself to a true luxury experience as we did and you won't regret i
Cara
junio de 2023
Room was clean, large and quiet. The beds werer very comfortable and the bathroom fully equipped. Easily acquired a refrigerator.
Stevej01
agosto de 2023
The Chateau is a beautiful historic hotel situated at the top of the banks of the St Lawrence Seaway. The boardwalk out front with its live entertainers, views and adjacent access to the Promenade and the Citadel is an outstanding feature. The ability to walk to everything that Old Quebec City center has to offer was another bonus. The rooms are clean, spacious and the beds are extremely comfortable.
Vern
septiembre de 2023
I was offered an upgrade to a larger room for additional price, which was reasonable. The room was almost twice the size of the original room. It was almost like a suite and was very spacious. The decor was very pleasing. The room and the bathrooms were very clean. Loved the room had a cappuccino maker. The beds were very comfortable. Needed that after a long day of walking around old Qubec. The staff was very courteous, including the valet service. I suggest go for a valet service, if you will be going in and out, as it is a pain to park a bigger vehicle like a van or a truck in the narrow parking spaces. Also, if you don't do a valet service, which is an additional $5 (Canadian Dollar), you have to give the entry ticket at the lobby and get another ticket from the lobby which you would have to swipe to avoid paying every time the vehicle is taken out of the parking. The additional $5 was worth it, IMO. Let's talk about the Hotel itself. It is page out of the history book. Fascinating! Walking through the corridors, I could almost feel what it was like in those days, even though modern amenities have taken over. The hotel still preserves the old charm. A must experience at least once. Location of the hotel is fantastic. Step out on the boardwalk and you have a fantastic view of St Laurence River. A few minutes of walking down the stairs and you are in the most picturesque shopping district.
Neil
agosto de 2023
Location / surrounding town / and the people / Hotel in general was very nice
Hilton
julio de 2023
It was an amazing experience to stay at the Fairmont Hotel and we really enjoyed it. After a fall on a damaged sidewalk I returned to the hotel with a very painful, swollen and black and blue ankle injury. The response of the staff and esp. Is**c who offered first aid was tremendous. Once again a big thank you !
Janice
mayo de 2023
style, location
Claudia
septiembre de 2022
We loved everything. We especially loved the attention that each staff member showed from the moment we pulled the car into the courtyard until the moment we left. Professionalism at every moment.
Roger
abril de 2023
The hotel is amazing!..Five star treatment all around! Food was outstanding at the restaurants! The staff will accommodate any need you require. The Chateau Frontenac tour is a must with the guide in period costume. Beautiful pool, spa and gym..don't forget to ask for robes from the front desk I particularly liked the SMS service which instantly connected you to the front desk to answer questions and fulfill requests. We will be back!
Brent
noviembre de 2022
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